- Travel insurance
- Laundry service
- Meals (unless otherwise stated)
- Incidental expenses, e.g tips, beverages etc.
- Entrance fee to Rapa Nui National Parks - $90 per person
- Others not mentioned
- Prior to 90 Days Full refund (Apart from credit card charge minus a $150 cancellation fee)
- Between 90 Days - 60 Days (80% refund)
- Between 60 - 30 Days (50% refund)
- Less than 30 Days no refund
Please note that all our tours and excursions are subject to weather conditions. Many of our excursions take place in challenging environments where Mother Nature plays a big role in the execution of the outings.
Our clients' safety is our top priority and in order to secure the well-being of both the local communities and visitors, we must withhold the right to change or cancel any tour. In cases of tours cancelled for weather reasons, we guarantee a 100% refund.
***In the case of luxury hotels, please check cancellation policy with your travel agent.